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    • 2013 Program >
      • 2013 Speakers >
        • Vince Rossi and Adam Metallo
        • MJ D'Elia, University of Guelph
        • Greg Buss, Richmond Public Library
        • Andrea Cecchetto, Manager Learning & Growth, Markham Public Library
        • Jane Dysart, Dysart & Jones
        • Julie McKenna, Deputy Library Director, Regina Public Library
        • Matt Ratto, iSchool Professor
        • Nate Hill, Chattanooga Public Library
        • Susan Considine, FabLab
        • Chrissy Klenke, Geosciences and Map Librarian, DeLaMare Science & Engineering Library of the University of Nevada, Reno (UNR)
        • Dr. Mary Cavanagh, University of Ottawa
        • Andy Forest, Makerkids
        • Tod Colegrove, University of Nevada
    • 2014 Program >
      • 2014 Home
      • 2014 Speakers >
        • Jeff Wisniewski, University of Pittsburgh
        • Rod Sawyer MLS, Ontario Ministry of Culture, Libraries Branch
        • Paul G. St.Pierre
        • Anita Brooks-Kirkland, President OLA, past-president OSLA and consultant with the School Board
        • Jeanne Conte, library coordinator, Peel DSB
        • Carol Koechlin, TDSB (retired)
        • Joe Matthews
        • Mindy Thuna, Science Liaison Librarian, U of T Mississauga Library, HMALC
        • Pam King Librarian, Digital Research and Scholarly Communication Liaison: CTEP, Language Studies, Visual Studies University of Toronto Mississauga Library
    • 2015 Vancouver Program >
      • Home
      • Program
      • Speakers >
        • Stephen Abram, Federation of Ontario Public Libraries
        • Terry Beck, Christa Werle, & Lindsay Hanson, Sno-Isle Libraries
        • Jane Dysart, Dysart & Jones
        • Scott Hargrove, CEO, Fraser Valley Regional Library
        • Mohamed Hosseini-Ara, Director of Culture at the City of Markham
        • Richard Hulser, Chief Librarian, Natural History Museum of LA
        • Rebecca Jones, Director, Services, Brampton Public Library
        • Joe Matthews, JRM Consulting
        • Greg Notess, reference librarian and professor at Montana State University
        • Mary-Jo Romaniuk, University Librarian, University of Manitoba
        • Maureen Sawa, Greater Victoria Public Library
        • Carl Thompson, Counting Opinions
        • Susan Walters, Deputy Chief Librarian, Richmond Public Library
        • Daphne Wood, Greater Victoria Public Library
    • Archive 2015 Program Home >
      • Archive 2015 Program 2
      • Speakers >
        • Stephen Abram, Federation of Ontario Public Libraries
        • Andrea Cecchetto, Manager Learning & Growth, Markham Public Library
        • Frank Cervone, Director, Information Technology, School of Public Health, University of Illinois
        • Jan Dawson, Project Manager, OCLS AskON
        • Carol French, CEO Market Probe Canada
        • Jason Griffey, Founder & Principal Consultant, Evenly Distributed LLC
        • Elizabeth Glass, Toronto Public Library
        • Brendan Howley, Social Media Guru
        • Richard Hulser, Chief Librarian and Curator, Natural History Museum of Los Angeles County
        • Bill Irwin, PhD, Huron College, Western University
        • Robert Molyneux, PhD
        • Rebecca Jones, Dysart & Jones
        • Kim Silk, Special Projects Officer, Canadian Research Knowledge Network (CRKN)
  Outcomes, Value & Impact: Metrics for Libraries
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Elizabeth Glass is Acting Director of Planning, Policy and E-Service Delivery at Toronto Public Library.   Responsiblities include strategic planning, eservice delivery and the oversight of a business intelligence strategy for the Library.  Research interests include demonstrating the impact of library services and the value of the Library  to communities, residents and individuals.  Let me know how long you would like me to speak.
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