As one attendee said on his Facebook page, "I'm at the seminar that Stephen Abram et al are putting on on library metrics. It's less useful than I'd hoped but more effective than I could have dreamed. It hasn't given me the answers that I wanted but has shown me that I'm asking the wrong questions. (You can't make a noisy dataset more coherent by adding even more diverse data. You have to apply - gasp - thought.) I expect that these two days are going to shape the next eight or nine months of work. And it has given me a tool to approach a related problem that has haunted the last two years of my work life. You can't ask any more from a short session than that. I don't know that I've had a better two day library session than this in the last 40 years."
· Great topic. Very informative sessions.
· Overall an excellent program. I highly recommend it to librarians who are new to assessment and are tasked with measuring value of their library.
· This conference was very inspiring because it filled out the missing pieces of our understanding of metrics & the goals we are pursuing with them.
Consider attending the Future of Libraries Summit on May 1-2 in Toronto.
University of Toronto iSchool Institute Symposium in partnership with Dysart & Jones Associates
Tuesday and Wednesday April 22-23, 2014, Toronto
Defining New Metrics for Library Success
All libraries are challenged to communicate their value in uncertain fiscal and changing environments. Our communities, boards, management and institutions are asking for stronger and better measurements of our impact and value to help them with decision making and prioritization.
This symposium is about the various metrics and measures the library sector and discipline uses to manage what it is doing (it's activities and individual services) and the value of what it is doing. These are very different measurement objectives and processes, yet complementary and vital. It discusses "measurement" in a broad sense, including the value of selected services as well as the overall management of processes and services. It is very important that people in the library sector are aware of different measures - - with different objectives. Who knows where new ideas will come from? All libraries can learn from each other.
This two-day event illustrates the breadth and depth of the challenge for stronger and better measurements of our impact and value:
Explore with your colleagues the opportunities and practices in both qualitative and quantitative measurements as well as best practices in visualization of data and communicating with our funders, management, councils and more.
· Jane Dysart, Senior Partner, Dysart & Jones
· Stephen Abram, Consultant, Dysart & Jones
For sponsorship opportunities or a chance to demonstrate technology please contact: Stephen Abram email@example.com
University of Toronto, Faculty of Information, iSchool Institute
140 St George Street, 7th Floor, Toronto, ON (map)
Attendees had this to say about previous symposia:
“This symposium had some of the best overall content of any conference I’ve attended, including big ones like OLA, PLA, ALA, etc.”
“Enjoyed the mix of in person, multimedia, Skype.” “Great mix.” “The variety added to the ability to maintain attention – you got it right.”
“Choice of speakers was outstanding.” “They all excelled.”
“All speakers were on subject and brought experience and expertise. Good spotlight on the tools so we can make decisions about our own spaces.”
“All the speakers were inspiring and informative. This symposium make me think about creative making in a deeper way and gave me ideas about how libraries can be leaders in providing access to creative making spaces, instruction, events, etc. I loved Chattanooga PL’s 4th floor culture, the energy they put into their events. Fayetteville PL’s call for libraries to ‘just be relevant’ is also amazing – I believe that organizational culture eats planning for breakfast and it is inspirational to see how these libraries operate.”
“I really liked getting insight from organizations outside of libraries as well as libraries of different types – hearing about the successful things they are doing.”
Gold Sponsor: Counting Opinions provides hosted, browser/managed access solutions around the management of library data for the benefit of ongoing operational improvement(s) and advocacy. A key aspect of CO's services is that they are all platform based thus enabling the integration of disparate data and substantially minimizing the need for multiple "solution silos" and even more significantly, reducing/eliminating ongoing staff training and support costs.http://www.countingopinions.com