Outcomes, Value & Impact: Metrics for Library Success
Monday & Tuesday, Oct 2nd & 3rd, 2017 the iSchool at the University of Toronto
The current world is challenging all organizations to demonstrate their financial value and economic impact in ways that are new to many of us. All types of libraries are being asked to prove their worth in terms of the amount of money taxpayers or stockholders invest versus the value they receive in return. Join us for in-depth conversations and hands-on practice as well as tips and techniques to apply more metrics in your organization.
Are your measurement strategies up-to-date?
If these questions interest you and your team, then this is the symposium for you to explore new ways to think about measurement as well as to address our future challenges.
This symposium is about the various metrics and measures the library sector and discipline uses to manage what it is doing (its activities and individual services) and the value of what it is doing. These are very different measurement objectives and processes, yet complementary and vital. It discusses "measurement" in a broad sense, including the value of selected services as well as the overall management of processes and services. It is very important that people in the library sector are aware of different measures - - with different objectives. Who knows where new ideas will come from? All libraries can learn from each other.
This 1.5-day event illustrates the breadth and depth of the challenge for stronger and better measurements of our impact and value:
Explore with your colleagues the opportunities and practices in both qualitative and quantitative measurements as well as best practices in visualization of data and communicating with our funders, management, councils and more.
Rebecca Jones, Director, Services, Brampton Public Library
Mohamed Hosseini-Ara, Toronto Public Library
Kim Silk, Canadian Research Network & Brightsail & Author, Creating a Culture of Evaluation
Richard Hulser, Chief Librarian, Natural History Museum of LA
Terry Beck, Information Services Manager, Sno-Isle Libraries
Christa Werle, Public Services Project Manager, Sno-Isle Libraries (via Skype)
Lindsay Hanson, Data Analysis Librarian, Sno-Isle Libraries
Stephen Abram, Executive Director,Federation of Ontario Public Libraries
Carl Thompson, Counting Opinions
Daphne Wood, Director, Communications & Development, Greater Victoria Public Library
Jane Dysart, Senior Partner, Dysart & Jones
Stephen Abram, Federation of Ontario Public Libraries
Faculty of Information, University of Toronto
Claude Bissell Building
140 St. George Street
Toronto, ON M5S 3G6
For sponsorship opportunities or a chance to demonstrate technology please contact: Jane Dysart, email@example.com