Outcomes, Value & Impact: Metrics for Library Success
www.metricsandlibraries.org Monday & Tuesday, September 28th & 29th at the Vancouver Club Are your measurement strategies up-to-date?
If these questions interest you and your team, then this is the symposium for you to explore new ways to think about measurement as well as to address our future challenges. This symposium is about the various metrics and measures the library sector and discipline uses to manage what it is doing (its activities and individual services) and the value of what it is doing. These are very different measurement objectives and processes, yet complementary and vital. It discusses "measurement" in a broad sense, including the value of selected services as well as the overall management of processes and services. It is very important that people in the library sector are aware of different measures - - with different objectives. Who knows where new ideas will come from? All libraries can learn from each other. This two-day event illustrates the breadth and depth of the challenge for stronger and better measurements of our impact and value:
Explore with your colleagues the opportunities and practices in both qualitative and quantitative measurements as well as best practices in visualization of data and communicating with our funders, management, councils and more. Speakers: Terry Beck, Christa Werle, & Lindsay Hanson, Sno-Isle Libraries Susan Walters, Deputy Chief Librarian, Richmond Public Library Scott Hargrove, CEO, Fraser Valley Regional Library Dr.Ken Haycock, USC Research Professor of Management and Organization, Ken Haycock & Associates Inc. Mohamed Hosseini-Ara, Director of Culture at the City of Markham Richard Hulser, Chief Librarian, Natural History Museum of LA Rebecca Jones, Director, Services, Brampton Public Library Mary-Jo Romaniuk, University Librarian, University of Manitoba Stephen Abram, Executive Director,Federation of Ontario Public Libraries Maureen Sawa, Greater Victoria Public Library Carl Thompson, Counting Opinions Conference Co-Chairs: Jane Dysart, Senior Partner, Dysart & Jones Ken Haycock, Research Professor of Management & Organization, Marshall School of Business, University of Southern California; Ken Haycock & Associates Inc. Gold Sponsor Counting Opinions http://www.countingopinions.com/ For sponsorship opportunities or a chance to demonstrate technology please contact: Jane Dysart, jane@dysartjones.com Location: Vancouver Club 915 W Hastings St, Vancouver, BC V6C 1C6, Canada Phone:+1 604-685-9321 
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Sponsor
Strategic partners
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Gold Sponsor: Counting Opinions provides hosted, browser/managed access solutions around the management of library data for the benefit of ongoing operational improvement(s) and advocacy. A key aspect of CO's services is that they are all platform based thus enabling the integration of disparate data and substantially minimizing the need for multiple "solution silos" and even more significantly, reducing/eliminating ongoing staff training and support costs.http://www.countingopinions.com
